How will customers be informed prior to the new meter installation?
First, a letter will be mailed to the owner at least two weeks prior to the installation of the new meter. Then a notice will be placed at the entrance to the property (front door, side door, garage door, gate, etc.) no less than 2 days prior to work being performed in the neighborhood. Given that the District will be replacing multiple meters within a neighborhood, most notices will give information of the week when the meter is to be replaced.

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1. Will there be a change in billing frequency?
2. How will customers be informed prior to the new meter installation?
3. How will customers be able to review their water usage?