Starting or Stop Water Service

To Start Water Service:


To have an existing water meter turned on, or to transfer water service into your name, you will need to complete an Application for Water Service at least 24 hours prior to the date you would like to start service. There are three ways to apply for water service:

  • You can complete the online form - A Customer Service Representative will contact you to verify the information at set a password for your water account.
  • You can visit the Customer Services Department at 5920 Linea del Cielo, Rancho Santa Fe, to apply in person. Please note the District's office hours.
  • Or, you can call our Customer Services Department at 858-756-2424.

To stop Water Service:


To have your water service terminated, you will need to notify our Customer Services Department. There are two ways to terminate water service in your name:

  • You can complete the online form.
  • You can visit the Customer Services Department at 5920 Linea del Cielo, Rancho Santa Fe, to notify our staff. Please note the District's office hours.